FAQ
Troubleshooting answers for common questions. Each answer links to a page with more detail.
The bot isn't replying to me
A few possibilities:
- The bot requires mentions — @mention it (or its role) in your message.
- The bot replies by chance — your admin sets a response rate, so not every message gets an answer. Mentioning the bot directly always works.
- The channel isn't allowed — the admin may restrict the bot to certain channels or bar it from others.
See Getting Started.
Why don't I see Retry, Expand Prompt, or other buttons?
Buttons depend on the type of media generated and whether the generation is stateful:
- Expand Prompt and Randomize only appear for image and video generations on chat-capable bots.
- Music and audio generations never show Expand Prompt or Randomize.
- Stateless generations show fewer buttons (for example, Randomize and Help for stateless images).
- Some buttons, like Guidance Scale ±, disappear when they'd step past their limits.
See Generating Media.
What does the { } button do?
That's Show Source. It gives you a .json file with the full render request — prompt, seed, dimensions, and more. Paste it back into the channel as a prompt to customize and re-render it. Set the seed to -1 for a random seed.
See Generating Media.
The bot says long-term memory is not enabled
Long-term memory is an opt-in feature that the admin must enable on the bot. If it's disabled, /memory commands can't be used. Ask your server admin whether the feature can be turned on.
See Memory & Privacy.
How do I get a different result?
- Click 🔄️ Retry to re-render the same prompt.
- Click 🎲 Randomize to have an LLM invent a fresh prompt (image and video generations).
- Click { } Show Source, customize the JSON, and paste it back — set the seed to
-1for a random seed.
See Generating Media.
Can the bot see images and links?
Yes, when the admin has enabled the right capabilities:
- Images: attach images to your message and mention the bot — a vision-capable model will interpret them.
- Links: paste a web URL and the bot reads the page and uses its contents in its reply.
See Chatting.
Related Pages
- Getting Started — getting the bot's attention and where it replies.
- Chatting — conversations, vision, web links, and chat buttons.
- Generating Media — rendering images, video, music, and audio.
- Memory & Privacy — what the bot remembers and how to opt out.